Chat Room Issues

Several regular users of our chat room have experienced problems recently due to some changes in the addonChat software and the URL. Here is a summary of the issues. If you are having problems presently, you may need to apply one or more of the following:

1.  The URL was changed to provide a certificate signed version of the chat applet, which downloads to your computer each time you use chat. The new URL is:
   http://client0.addonchat.com/sc.php?id=237773&s
   The Bell Ringers home page and W4UOA's blog have this new URL. If you are using an old bookmark to it, please update.
2.  Some computers were not able to run the chat applet using Java 6 update 33. Updating to Java 7 update 5 solved this problem. Java 7 adds some (unnecessary) new presentation functionality, somewhat akin to Adobe Flash.
3. Some of our group members, when attempting to start the chat applet, received the error message: Unsigned Access Violation Exception. If you are getting this, try the following steps recommended by our addonChat support contact:
   Close all browsers and then try the following;
   1. Open your computer's control panel.
   2. Double click the java coffee cup.
   3. Click the "Settings" button.
   4. Click the "Delete Files" button.
   5. Check ALL things to be deleted including "Installed Applications and Applets".
   6. Click "OK"
   Once you've done this open your browser and see if it works.

All of the regular chat users are grateful to W4UOA for hosting this application on his server space.

John WA5MLF

Java update breaks chat room copy/paste

UPDATE: See comments at bottom of this posting for a solution that works for all versions of Java.

Regular users of the Bell Ringers chat room know that it requires Java to be loaded by the web browser so the addonChat applet can run. Recently I accepted the latest update -- Java 6 Update 24. I considered this worthwhile since the update patched multiple vulnerabilities.

On the next morning I noticed that I could not paste a web link or any other text into my outgoing chat message bar. If you never have the urge to paste a URL or other text into your message bar, you can ignore the rest of this post.

Pasting URLs, etc. has become a popular way of sharing diverse discussion topics and sources of additional information during our morning QSOs. I soon suspected the Java update as a trigger for the trouble. Through the addonChat support page I submitted the issue and got a speedy response. I assume that the paying business customers of addonChat brought up the issue right away. Here is an excerpt from their reply:

We've just recently been made aware of apparent bugs in the latest build of Java 1.6. This security release appears to have unintentionally disabled both copy and paste using CTRL/CMD commands as well as hot-linking to remote images using the IMG tag.

We're currently awaiting further information from Oracle regarding this and hope their next build resolves these issues.

In the meantime, we recommend uninstalling Java from your system and downgrading to Java 1.6.0_23 (Java 1.6 build 23). You may download a copy from http://www.oldapps.com/java.php

Below you will find the steps to uninstall Java update 24 and reinstall Java update 23. Java defaults to notify (or update) you automatically, so you will want to disable this action until we determine that a subsequent Java update resolves this issue.

For Windows XP:

• First, use Control Panel, Add or Remove Programs and remove Java 6 Update 24
• Go to: http://www.oldapps.com/java.php and download Java 6 Update 23
• Install Java 6 Update 23
  
• Disable updates:
• Go to Control Panel, open Java Control Panel
• On the Update tab, Un-check the Check for Updates box
• On the Warning page that pops up, choose never

For Windows 7:

• First, use Control Panel, Programs and Features and remove Java 6 Update 24
• Go to: http://www.oldapps.com/java.php and download Java 6 Update 23
• Install Java 6 Update 23 (I chose the x64 version for my Win 7 laptop)
  
• Disable updates:
• Go to Control Panel, open Java Control Panel
• On Advanced tab, expand JRE Auto-Download
• Check Never Auto-Download
• Click OK

If, during the Java update 23 installation you get an offer to add the Yahoo! toolbar, I suggest that you decline it (un-check box), unless you really want it. 

That should cover it. When I get word of Java 6 Update 25, I'll test it for chat copy & paste and advise.

(This blog entry updated 4/6/11)